This is a story of a company that is all about customer satisfaction, emphasis on purchase value & increased product life-cycle. Buckle up, it does not happen very often.
Shortly after the Line6 POD XT Live was released in 2004, I immediately jumped on it to replace my combination of digital guitar chain. At the time, I was using a Yamaha DG-stomp & Behringer Vamp2 controlled simultaneously by Behringer FCBC1010 on a Midiman 1×4 MIDI-thru.That was one truly complicated setup!
Comes the XTL which does a better job tone-wise than the two combined (except for clean tones) and was an easier setup — 1 device, guitar in, line-out, PA.
While the XTL base configuration + the 3 model packs (FX, Classic and Metal) is sufficient for most needs, Line 6 extended its life-cycle and its value by providing a free firmware update that includes freebies such as new Wah models, new amps/cabs and few FX. Did I say free?
After that, Line 6 offered another upgrade to make the XTL usable for bass guitarist without buying new hardware. Since I started getting my analog amp/pedals, I hardly use my XTL for live electric guitar work. But because of this upgrade, I still very much use it for bass amplification. This upgrade was really really valuable.
Currently, Line 6 also is extending the PODs life-cycle even more. Now as a software plugin via Gearbox (now as POD Farm, as a continuation of their Amp Farm line). For a minimal fee, you can now use your POD as plugin to a recording software such as Garageband or Logic Express. Wait a minute, I happen to be a frequent Garageband user and recently upgraded to Logic Express! Of course, I did jump in and bought the license last night
All that is left for me to say is this: Thank you, Line 6! I wish more company will follow your business model!